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Bristol Airport Answers

Arrow Cars is no longer Bristol Airport's taxi partner: who should I use instead?

By Tick Taxi · Updated

Arrow Cars is no longer Bristol Airport's taxi partner: Zoom Cars took over on 1 February 2026 after winning a five-year tender, and runs the airport's walk-in taxi booking office on the forecourt. There's no taxi rank at the airport. If you'd rather have a car and a price settled before you travel, Tick Taxi is a licensed private hire operator: fixed from £39 to Bristol city centre, the same both ways, with flight tracking and the first 45 minutes after your actual landing free.

You can pre-book online, or call 0117 966 6666 if you need a car sooner. Checked October 2026.

What actually changed

Bristol Airport's official taxi partner is now Zoom Cars, not Arrow Cars. Zoom Cars runs the taxi office on the forecourt, between the Transport Interchange and the terminal, and its cars wait in dedicated bays in the Drop Off & Pick Up car park. That's a change to who holds the airport's taxi contract, not a comment on either company. If you used to book Arrow Cars directly for airport runs, ask them what they can still offer before you rely on it.

Sources: Bristol Airport's taxis page and its announcement of 30 January 2026.

Your options now

The airport's taxi officePre-booked (us)
Who runs itZoom Cars, Bristol Airport's official taxi partnerTick Taxi, an independent licensed private hire operator
How you bookOnline, by phone, or in person at the office on the forecourtOnline, by phone or on WhatsApp, or call 0117 966 6666 if you need a car sooner
Where the car meets youDedicated bays in the Drop Off & Pick Up car parkThe Drop Off & Pick Up car park, or inside arrivals with meet and greet (£15)
Price to Bristol city centreAsk Zoom Cars. We don't publish other firms' prices.Fixed when you book, from £39, the same both ways

What every Tick Taxi booking includes: a fare fixed in writing with the £8.50 car park charge already in it and no night rate, flight tracking, the first 45 minutes after your actual landing free (then £5 per 15-minute block), and free cancellation up to 24 hours before pickup.

If you're switching from a firm you used to book

Whoever you used to book with, the questions worth asking any operator are the same: is the price fixed and given in writing, do they track your flight number, and is there a person on the phone if something changes. We're a licensed private hire operator, Companies House number 14913084, rated 5.0 from 700+ Google reviews, and every Tick Taxi fare is fixed when you book.

The honest version

We're not the airport's official taxi partner and we're not claiming to be. What we offer is a pre-booked alternative: a fixed price agreed before you fly, a car held for your time, and a phone line answered by a person if your flight changes. If you land with nothing booked, the airport's walk-in taxi office is there for exactly that.

Frequently asked questions

Is the official airport taxi more expensive than Tick Taxi?
We don't publish other firms' prices, so we can't compare them for you; ask Zoom Cars for its quote. Tick Taxi's fare is fixed when you book, from £39 to Bristol city centre, the same both ways, with the £8.50 car park charge included and no night rate.
Can I get a Tick Taxi right away without pre-booking?
Yes. Booking online needs about 2 hours' notice, but if you need a car sooner, call 0117 966 6666 and dispatch will send the nearest available driver.
Is Arrow Cars still Bristol Airport's official taxi company?
No. Zoom Cars took over from Arrow Cars as the airport's official taxi partner on 1 February 2026, after winning a five-year tender.
Is there a taxi rank at Bristol Airport?
No. The airport's official taxi partner, Zoom Cars, runs a walk-in booking office on the forecourt between the Transport Interchange and the terminal, and its cars wait in dedicated bays in the Drop Off & Pick Up car park. Tick Taxi drivers pick up in the same car park.
What's the alternative to the airport's official taxi?
A pre-booked, fixed-price operator such as Tick Taxi: the fare is agreed in writing when you book, from £39 to Bristol city centre, the car is held for your pickup time, and your flight is tracked.
When is pre-booking worth it?
For a departure, an early flight, or a late arrival with luggage or children, because the car and the price are settled before you travel. If you land with nothing booked, the airport's walk-in taxi office is there for that.

Book online and save 20%, or call 0117 966 6666. Free cancellation up to 24 hours before pickup.

What travellers say
5.0 / 5 · 700+ Google reviews Read them live on Google ↗
"The driver arrived 5 minutes before the booked time, and it was 4.45 in the morning as well! Highly recommended. Fab start to our holiday!"
GW
Georgina W. 4.45am pickup
"We were a little worried the first time whether they'd be reliable — this is now our second airport transfer and we wouldn't use anyone else. Our flight was delayed and Sam was still there to pick us up."
HB
Hannah B. Delayed flight · 2nd booking
"This was the first time using Tick Taxi — I booked the pick-up whilst on holiday and it couldn't have been easier. Everything ran smoothly, and the price was cheaper than Arrow Cars from the airport."
NB
Nicola B. First booking, from holiday

Genuine Google reviews, lightly trimmed. Names shortened for privacy.

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