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Arrow Cars at Bristol Airport: what happened, and how to book now

By Tick Taxi · Updated

Since 1 February 2026, Bristol Airport's official taxi partner has been Zoom Cars, which took over from Arrow Cars after Arrow had been based at the airport for more than ten years. Tick Taxi is a separate, independent licensed operator: a pre-booked transfer from Bristol Airport is a fixed £39 to Bristol city centre, the same price both ways.

Checked October 2026.

What changed, and when

Bristol Airport invited taxi companies to apply for a tender, and Zoom Cars, a family-run Bristol firm, won it: a five-year contract. Zoom Cars has been based at the airport since Sunday 1 February 2026, taking over from Arrow Cars, which had been there for more than a decade. That's why plenty of people still search for the Arrow Cars name.

The airport said it chose Zoom Cars for its driving and employee standards, including training and support, a modern fleet, its environmental credentials, and a commitment that all its vehicles will be electric by 2030.

Sources: Bristol Airport's announcement (30 January 2026), Bristol Airport's taxis page and coverage in the North Somerset Times.

This page is only about who runs the airport's taxi office. If you want to book Arrow Cars for a journey, contact Arrow Cars directly. Arrangements at the airport do change, so whoever you book with, it's worth confirming with them before you travel.

Your options at Bristol Airport today

OptionTo the city centreHow you bookNotes
Tick Taxi, pre-bookedfrom £39, fixedOnline, by phone or on WhatsAppPrice fixed when you book, flight tracked, same fare both ways
Zoom Cars, the airport's official taxi partnerAsk Zoom CarsOnline, by phone, or at the walk-in office on the forecourtCars wait in dedicated bays in the Drop Off & Pick Up car park
UberShown in the appAppCheck a live quote in the app
A1 Airport Flyer bus£9.50 singleNo booking neededRuns 24 hours a day, up to every 8 minutes, about 35 minutes to Temple Meads

We don't publish other firms' prices, so the Zoom Cars and Uber rows send you to them for a quote. The bus fare is the published A1 Airport Flyer fare. If you're on your own with hand luggage and you're not in a hurry, the A1 is the cheapest way into Bristol and we'd rather tell you that than pretend otherwise. For two or more people with cases, or anything before 6am, a fixed-price car often works out better per person and takes you to the door.

What you get with a Tick Taxi transfer

The price you're quoted is the price you pay. It doesn't move because the A38 is slow, because it's 4am, or because your flight came in two hours late, and there's no night rate. We track the flight number you give us and adjust the pickup. The first 45 minutes after your actual landing are free while you clear the terminal; after that, waiting is £5 per 15-minute block.

Payment is by card, there's no card fee, and you can cancel free up to 24 hours before pickup. Child, infant and booster seats are £5. Meet and greet inside arrivals with a name board is £15.

Fixed prices from Bristol Airport

DestinationFixed fareTypical time
Bristol city centre / Temple Meadsfrom £3925 min
Weston-super-Marefrom £4930 min
Wellsfrom £4930 min
Bathfrom £5935 min
Cardifffrom £10955 min
Heathrow Airportfrom £1792h 15m

Every fare is the same in both directions. The full price list covers 20 or so destinations. If your town isn't on it, the online quote form gives you a fixed price in a few seconds.

Where we pick up

There's no taxi rank at Bristol Airport. Tick Taxi drivers pick up in the Drop Off & Pick Up car park on the top level of the Transport Interchange, a short walk from the arrivals hall. The car park charges £8.50 for up to 10 minutes, and that charge is included in our fare. If you'd rather be met inside arrivals with a name board, that's the £15 meet and greet option, and it's worth it if you're travelling with children or a lot of luggage.

If a friend is collecting you or dropping you off instead, the free option is the Waiting Zone near the Car Rental Centre: free for up to an hour, with a frequent bus to the Transport Interchange. Plenty of people don't know it's there.

Frequently asked questions

Can I still book Arrow Cars at Bristol Airport?
Arrow Cars no longer runs Bristol Airport's taxi office: Zoom Cars took over as the airport's official taxi partner on 1 February 2026. If you want to book Arrow Cars for a journey, contact them directly. Tick Taxi pre-books airport transfers at a fixed fare, from £39 to Bristol city centre.
Who is Bristol Airport's official taxi company now?
Zoom Cars, under a five-year tender that started on 1 February 2026. Bristol Airport names it as the only taxi company with an official partnership with the airport. There's no taxi rank: Zoom Cars runs a walk-in booking office on the forecourt, and you can also book it online or by phone.
Why did Bristol Airport change taxi operator?
The airport ran a tender and Zoom Cars won it. Bristol Airport said it chose Zoom Cars for its driving and employee standards, a modern fleet, its environmental credentials and a commitment that all its vehicles will be electric by 2030.
Do I need to pre-book, or can I turn up?
You can turn up and book at the airport's walk-in taxi office. Pre-booking Tick Taxi gets you a price that's fixed before you travel, a driver who's tracking your flight, and the first 45 minutes after your actual landing free.
What if my flight is delayed?
Nothing extra is charged for the delay. We track the flight and move the pickup; the first 45 minutes after your actual landing are free, then waiting is £5 per 15-minute block.

Get your fixed price in 90 seconds. Book online and save 20%, or call 0117 966 6666. Free cancellation up to 24 hours before pickup.

What travellers say
5.0 / 5 · 700+ Google reviews Read them live on Google ↗
"Perfect professional service. Prompt, helpful and friendly — and good value too. We needed the Bristol–Heathrow return, family of 4 plus baggage, in a minor emergency, and they did not let us down."
NG
Nick G. Bristol → Heathrow · family of 4
"The driver arrived 5 minutes before the booked time, and it was 4.45 in the morning as well! Highly recommended. Fab start to our holiday!"
GW
Georgina W. 4.45am pickup
"We were a little worried the first time whether they'd be reliable — this is now our second airport transfer and we wouldn't use anyone else. Our flight was delayed and Sam was still there to pick us up."
HB
Hannah B. Delayed flight · 2nd booking

Genuine Google reviews, lightly trimmed. Names shortened for privacy.

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